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http://www.rocketseed.com It is crucial for any institution, especially the Financial Sector to know how their staff is performing and whether a client is pleased with the service. Rocketseed recently provided one of their prime clients in the Financial Sector with a customer satisfaction and employee performance solution aimed at gaining a better understanding of the performance of their Financial Planners and Brokers, who are not based at head office. "... they were very happy with the proposal because they have not done anything like that before and they found that this was actually a very easy automated way to be able to understand what their clients are feeling and how their clients perceive their brand." Warren Cornelius is the Client Services Manager at Rocketseed, South Africa
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